Product design question

Facebook decides to enter the travel market. As a PM how would you design a product?

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What this question tests

Product design for a new market entry, using an existing platform's unique assets rather than copying incumbents.

How to approach it

  1. Clarify the entry angle: booking to compete with Expedia, or discovery and inspiration to leverage the social graph, since Facebook's edge is the latter.
  2. Segment users: people planning trips with friends and family versus solo travelers seeking inspiration from their network.
  3. Identify the pain point: travel planning today is fragmented across group chats, spreadsheets, and separate booking sites.
  4. Prioritize group trip planning, since it uniquely leverages the social graph and Groups product, a moat Expedia and Google don't have.
  5. Design the solution: a trip-planning hub inside Groups or Messenger where friends see recommendations from mutual connections and vote on itinerary items.
  6. Define success: trips co-planned per month and downstream bookings through partner affiliate links.

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