Product design question

Facebook has experienced a lot of negative news coverage and it's causing an erosion of trust in the product. What would you do to increase trust of Facebook?

Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.

What this question tests

Tests product design as a trust-rebuilding lever, requiring a concrete feature tied to transparency rather than a PR-style answer.

Clarify what trust means here: data privacy, content moderation fairness, or platform safety, since the fix differs by concern.
Segment users by trust sensitivity: privacy-conscious users likely to leave, casual users unaffected, and advertisers reacting to brand safety headlines.
Identify a concrete pain point: users don't understand why content is shown to them or how their data is used, which fuels distrust.
Propose a transparency feature: an accessible, plain-language explanation of why a post appears in feed, alongside clearer data controls in one place.
Pair the feature with a measurable trust signal, like a simple in-app trust survey tracked over time, not just PR messaging.
Define success as improved trust survey scores and reduced account deletion rate among privacy-sensitive segments.

Treats trust as something to fix through product transparency, not communications, which is what the question is actually asking for.
Names a specific, buildable feature, like a why-am-I-seeing-this explainer, rather than a vague more transparency promise.
Uses illustrative numbers as assumptions: assume 15% of churned users cite privacy or trust concerns in exit surveys.
Separates the advertiser-trust problem from the user-trust problem, since each needs a different fix.

How would you measure trust beyond a survey?
How do you balance transparency with not exposing the ranking algorithm to abuse?
What would you do differently for advertiser trust versus user trust?