Product design question

How do you increase the paid subscription base on LinkedIn?

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What this question tests

Product design for a subscription conversion problem, checking you identify a specific value gap rather than proposing generic discounts.

How to approach it

  1. Clarify which paid tier is in scope, since LinkedIn has multiple, for example Premium Career versus Sales Navigator, as value drivers differ.
  2. Identify the target segment most likely to convert, for example active job seekers or sales professionals hitting free-tier limits, since intent-driven users convert better than casual browsers.
  3. List pain points: unclear value proposition before trial, and free tier limits, like InMail caps, not being felt until a user is deep in a critical task.
  4. Propose the design: a contextual paywall moment, prompting upgrade exactly when a user hits a limit during a high-intent action, like trying to message a hiring manager.
  5. Prioritize this contextual, high-intent prompt over broad marketing campaigns, since conversion is highest when framed around a concrete blocked action.
  6. Define success as trial-to-paid conversion rate for users who hit the contextual prompt, and confirm scope on pricing changes versus feature-led conversion.

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