Strategy question

How do you think the payment industry will evolve over the next 5 years?

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What this question tests

Ability to reason about industry level trends and translate them into strategic implications for a company.

How to approach it

  1. Identify the major forces at play: real time payment rails, embedded finance, stablecoins, and regulatory scrutiny of big tech payments.
  2. State a point of view: real time and embedded payments (checkout inside apps) will keep growing fastest.
  3. Explain why: lower friction at checkout directly increases conversion, which merchants will keep paying for.
  4. Note the regulatory dimension: increased scrutiny on data use and interchange fees could reshape margins.
  5. Name likely winners and losers: platforms with embedded distribution win, standalone card networks face margin pressure.
  6. Tie it back to a company's strategy, for example how a payments company should invest given these shifts.

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