Strategy question

You are a PM at Uber. Devise strategies to improve revenue.

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What this question tests

Tests structured revenue strategy for a two-sided marketplace, requiring a clear revenue-tree breakdown rather than a scattered list of ideas.

How to approach it

  1. Define the revenue tree: revenue equals rides times average fare times take rate, so improvements can come from any of these three levers.
  2. Propose the rides lever: increase ride frequency through habit-forming features like scheduled commute rides, or expand into underserved segments with a lower-cost tier.
  3. Propose the average fare lever: introduce premium tiers, like guaranteed ETA or an expanded Uber Black, targeting willingness-to-pay segments rather than raising base prices broadly.
  4. Propose the take-rate lever: expand higher-margin adjacent revenue like in-app advertising and Uber One membership, increasing basket size and frequency.
  5. Weigh trade-offs: raising take rate too aggressively risks driver supply attrition, so any change must be modeled against driver churn.
  6. Define success: revenue per ride, driver supply elasticity to any take-rate change, and Uber One subscriber retention.

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