Strategy question

What would your roadmap be for Google Pay? 1 year vs 3 years.

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What this question tests

Tests sequencing a product roadmap across a short-term versus long-term horizon, showing how priorities logically build on each other over time.

How to approach it

  1. For the 1-year roadmap: focus on closing near-term competitive gaps, like expanding recurring bill-pay support and improving cross-border transfer speed and fees against PayPal and Venmo.
  2. For the 1-year roadmap, also prioritize trust and reliability fixes, since payment failures or fraud incidents directly threaten adoption in a still-growing product.
  3. For the 3-year roadmap: build toward deeper financial services, like integrated micro-lending or savings features, leveraging Google's data and reach the way successful super-apps have in other markets.
  4. For the 3-year roadmap, also plan international expansion into markets where Google Pay can leapfrog with mobile-first users who skip traditional banking, similar to its strong early traction in India.
  5. Define success differently per horizon: near-term via transaction frequency and reliability metrics, long-term via broader financial product adoption and international market share.

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