Product design question

How will you go about designing search for an e-commerce app?

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What this question tests

Tests core search-experience design, query understanding and relevance, in a shopping-intent context rather than general web search.

How to approach it

  1. Clarify intent types: exact product names, broad category terms, and vague descriptive queries like cheap running shoes for wide feet.
  2. Design query understanding with typo tolerance, synonym and attribute extraction, brand, size and color from free text, and autocomplete on popular queries.
  3. Design ranking that blends relevance with business signals, in-stock status, ratings and transparent sponsored placement, with prominent filters.
  4. Handle zero-result queries with fallback to related category suggestions instead of a dead end.
  5. Define success as search-to-click-through rate, search-to-purchase conversion, and zero-result-query rate.

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