Product design question
How will you go about designing search for an e-commerce app?
- Amazon
- Product design
- Medium
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Tests core search-experience design, query understanding and relevance, in a shopping-intent context rather than general web search.
How to approach it
- Clarify intent types: exact product names, broad category terms, and vague descriptive queries like cheap running shoes for wide feet.
- Design query understanding with typo tolerance, synonym and attribute extraction, brand, size and color from free text, and autocomplete on popular queries.
- Design ranking that blends relevance with business signals, in-stock status, ratings and transparent sponsored placement, with prominent filters.
- Handle zero-result queries with fallback to related category suggestions instead of a dead end.
- Define success as search-to-click-through rate, search-to-purchase conversion, and zero-result-query rate.
What a strong answer includes
- Distinguishes ecommerce search from generic search by naming attribute extraction and purchase-intent ranking signals.
- Explicitly designs for the zero-result-query failure case, a common real pain point in shopping search.
- Names stock and price as ranking inputs, which generic web search wouldn't need.
Common mistakes
- Describing generic search relevance like a web search engine without shopping-specific signals like stock and price.
- Ignoring the zero-result case entirely.
Likely follow-up questions
- How would you balance sponsored placements against organic relevance in ranking?
- How would you handle search personalization for a returning shopper?
More product design questions
- Redesign Twitter for eCommerce.Shopify · Product design · Hard
- Design a loyalty program for a search engine that's competing with Google & Bing.Google · Product design · Hard
- For a retail store, users are frequently complaining about long queues during check out. What strategy would you use to improve the experience in the short term and long term?Shopify · Product design · Medium
- Give an example of a badly designed product.Adobe · Product design · Easy
- Design a library for the future.Spotify · Product design · Hard
- Explain some new Alexa Skillsets you would roll out and why.Amazon · Product design · Medium
More questions from Amazon
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop