Metrics question
How would you determine success for the "Things to do" feature in Airbnb?
- Airbnb
- Metrics
- Medium
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Metric design for a newer product line, connecting it to the core Airbnb business rather than treating it in isolation.
How to approach it
- Clarify the feature's goal: helping guests book local activities and experiences alongside their stay.
- Define a north star, such as percentage of stays with an attached Things to do booking.
- Break into a funnel: browse rate, booking rate, and post experience rating.
- Add a guardrail: cancellation or refund rate for activities, since quality issues would hurt trust in the core platform too.
- Tie the metric back to Airbnb's core business, checking whether attaching an activity increases overall trip satisfaction or repeat bookings.
What a strong answer includes
- Connects the feature's success to core Airbnb outcomes, like repeat booking rate, not just standalone activity bookings.
- Names a specific funnel metric, like browse to book conversion, instead of a vague engagement measure.
- Adds a quality guardrail, like average activity rating, to ensure growth does not come at the cost of experience quality.
Common mistakes
- Measuring Things to do bookings in isolation without linking it to overall stay satisfaction or repeat usage.
- Ignoring host and activity provider side metrics like fulfillment reliability.
Likely follow-up questions
- How would you prioritize this against improving the core stay booking flow?
- What would you do if bookings are high but ratings are low?
More metrics questions
- What A/B tests will you run to increase the booking rate among Airbnb guests?Airbnb · Metrics · Medium
- How do you measure the success of Airbnb online experiences?Spotify · Metrics · Medium
- What is the success metric for Airbnb's booking experience?Lyft · Metrics · Easy
- Define success metrics for the Airbnb traveler booking experience.Instacart · Metrics · Medium
- How would you measure the satisfaction of hosts on Airbnb?Airbnb · Metrics · Medium
- How would you go about building a marketplace app for finding available parking spots?Airbnb · Metrics · Hard
More questions from Airbnb
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 2: Data fluency: SQL, logs, and reading the truth yourself
- Chapter 14: Get the job: the AI PM interview loop