Metrics question

What A/B tests will you run to increase the booking rate among Airbnb guests?

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What this question tests

Designing a concrete, testable set of experiments targeting a specific funnel metric, not just listing ideas.

How to approach it

  1. Define the funnel stage being targeted, guests who search and view listings but do not complete a booking, and state the target metric, search to booking conversion rate.
  2. Propose test one, reducing perceived friction, a simplified checkout flow with fewer steps tested against the current flow.
  3. Propose test two, reducing uncertainty, enhanced trust signals like verified reviews or instant book badges more prominently on listing pages.
  4. Propose test three, pricing transparency, showing the total price including fees earlier in the flow versus revealing fees only at final checkout.
  5. Define how each test will be measured, booking conversion rate as the primary metric, with guardrails like cancellation rate and host acceptance rate.

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