Product design question

How would you double active users on Facebook Shop weekly when only 6% of FB users remain active in the first week and 0.4% remain active after 3 weeks?

Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.

Start a mock interview on this question · Mock interview from a job description

What this question tests

Tests growth and retention problem-solving given specific, steep drop-off numbers, requiring a diagnosis-then-fix approach, not just tactics.

How to approach it

  1. Restate the funnel: 6% week-1 retention and 0.4% week-3 retention means nearly all early users churn almost immediately, so the fix must target week one first.
  2. Hypothesize why: likely weak onboarding (no clear first action), lack of relevant inventory for the user's interests, or unclear value versus browsing Marketplace directly.
  3. Prioritize week-1 activation: a guided first-purchase or first-listing flow that gets a user to a meaningful action (saved item, first message to a seller) within the first session.
  4. Address ongoing relevance: personalized re-engagement notifications when new items matching saved interests appear, to pull users back after day one.
  5. Define success: shift the week-1 retention curve first, e.g. from 6% to 12%, before worrying about week-3, since week-3 retention is downstream of week-1 activation.

What a strong answer includes

Common mistakes

Likely follow-up questions

More product design questions

More questions from Meta

Learn the skill behind it

Chapters of the AI PM course that teach what this question tests.

Preparing for a specific role?

Book summaries for this kind of question

Browse all 4,000+ questions in the bank