Product design question

How would you enhance the Meta AI chatbot experience within Instagram direct messages?

Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.

What this question tests

Product design applying a specific AI capability to an existing messaging surface, balancing usefulness with intrusiveness.

Define the current chatbot experience in Instagram DMs and its main limitation, likely generic responses that feel disconnected from context.
Identify a specific improvement, such as better memory of prior conversation context and integration with content the user is viewing.
Propose a concrete feature, like contextual suggestions triggered by shared posts or Reels within a DM thread.
Address user control, ensuring the assistant is easy to invoke and dismiss rather than intrusive by default.
Define a success metric, such as increased task completion rate for chatbot initiated conversations or reduced abandonment mid conversation.

Names a specific weakness, lack of contextual memory, rather than a vague make the bot smarter answer.
Proposes a concrete, scoped feature, contextual suggestions tied to shared content, grounded in how users actually use Instagram DMs.
Balances usefulness against intrusiveness, proposing clear user control over when the assistant activates.

Proposing a broad AI overhaul without a specific, testable improvement.
Ignoring the risk of the assistant feeling intrusive or spammy within personal conversations.

How would you handle sensitive or personal conversations where the bot should stay silent?
How would you measure whether users trust the assistant?