Product design question

How would you improve Discord?

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What this question tests

Tests product sense on a community-driven chat platform, where server health and moderation matter as much as feature polish.

How to approach it

  1. Segment Discord users: small friend-group servers, large public community servers, and gaming-focused servers, since needs differ sharply.
  2. Identify a pain point for large public servers: discovery and onboarding, new members often join and get lost with no clear entry point.
  3. Propose a fix: a structured 'welcome path' with recommended channels and roles based on stated interests, reducing new-member drop-off.
  4. Consider a second angle: better moderation tooling (AI-assisted spam/toxicity detection) for large servers, since moderation burden is a known pain point.
  5. Define success: new-member day-7 retention on servers using the welcome path, and reduction in moderator-reported spam volume.

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