Product design question

how would you improve Facebook's safety check feature?

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What this question tests

Product improvement sense for a safety-critical, crisis-triggered feature.

How to approach it

  1. Clarify pain points: delayed activation during a crisis, users unaware they should mark themselves safe, and geo-detection errors.
  2. Propose faster, more precise crisis-area detection.
  3. Propose proactive multi-channel notification, push plus SMS fallback, prompting users to mark safe.
  4. Add a delegated mark-safe flow for someone checking on a family member.
  5. Prioritize faster and more accurate triggering first, since delay during a real crisis is the most harmful failure mode.
  6. Define success as time from event to majority of affected users marked safe.

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