Product design question

How would you improve LinkedIn messenger?

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What this question tests

Product sense for a professional-context messaging tool, distinct from consumer chat apps.

How to approach it

  1. Define the user: a professional using LinkedIn messenger for networking, recruiting, or sales outreach, not casual chat.
  2. Identify the pain point: high volume of low-quality cold outreach messages makes the inbox feel like spam, reducing response rates.
  3. Prioritize inbox quality over new chat features, since trust in the inbox is what drives usage for professional messaging.
  4. Propose a solution: a smarter message filtering/prioritization system that surfaces warm, relevant messages (mutual connections, shared context) above cold outreach.
  5. Add a lightweight response-intent signal, like a quick 'interested/not now' reply option, to reduce friction for recipients.
  6. Define success metrics: response rate to first messages and reduction in reported spam/cold outreach complaints.

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