Product design question
How would you improve order conversions by optimising the product descriptions page for a fashion Ecommerce platform?
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Product design for a conversion optimization problem in a visually and fit-driven category like fashion.
How to approach it
- Segment users: browsers uncertain about fit or sizing, and browsers uncertain about style or quality, the two dominant fashion hesitations.
- Identify the pain point: fashion buyers can't touch or try on items online, so uncertainty about fit is the biggest conversion blocker.
- Prioritize the fit-uncertainty segment, since sizing issues are the leading cause of both cart abandonment and returns.
- Design the solution: richer size guidance, the model's size worn and user-submitted fit feedback, plus more diverse, realistic product photos.
- Add a secondary improvement: clearer, scannable material and care information placed prominently rather than buried below the fold.
- Define success: conversion rate on optimized pages versus a control, and downstream return rate to confirm real fit improvement.
What a strong answer includes
- Correctly identifies fit uncertainty as the dominant, category-specific conversion blocker for fashion, not a generic UX issue.
- Proposes concrete, actionable content additions grounded in known fashion e-commerce best practices.
- Uses return rate alongside conversion rate as a paired metric, ensuring the fix reduces uncertainty rather than just pushing purchases through.
- Prioritizes based on impact, since fit issues drive both abandonment and returns.
Common mistakes
- Proposing generic page-layout changes with no fashion-specific insight into fit and sizing.
- Measuring only conversion rate without checking if returns increased as a side effect.
- Not segmenting the different reasons buyers hesitate.
Likely follow-up questions
- How would you source reliable user fit feedback at scale?
- How would you balance more content on the page against page load speed and simplicity?
- How would this differ for repeat customers who already know their size?
More product design questions
- Redesign Twitter for eCommerce.Shopify · Product design · Hard
- For a retail store, users are frequently complaining about long queues during check out. What strategy would you use to improve the experience in the short term and long term?Shopify · Product design · Medium
- You are a new PM at Google Pay. Design a feature for paying credit card bills.Shopify · Product design · Medium
- How would you design a "Pay Later" feature for Amazon app?Shopify · Product design · Medium
- How would you design YouTube for kids?Shopify · Product design · Medium
- Clarifying question : 1. USer is completely blind. 2. No constraints on the solution in terms of budget, use your creativity to fullest. 3.Is it a improvement or existing product : Take it as product from scratchShopify · Product design · Hard
More questions from these companies
- Shopify PM interview questions
- Google PM interview questions
- Amazon PM interview questions
- Meta PM interview questions
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop