Product design question
How would you use AI on TikTok to improve content recommendations for new users who haven’t built a viewing history yet?
- TikTok
- Product design
- Hard
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
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What this question tests
Understanding of the cold start problem in recommendation systems and how to solve it without waiting for behavioral data to accumulate.
How to approach it
- State the problem precisely: the feed relies heavily on watch time and interaction signals, which do not exist yet for a brand new user.
- Propose an onboarding interest signal: a short category selection or a few swipe to react starter videos to get an initial preference read.
- Lean on content level signals for the first sessions, such as video metadata and how similar new users have responded, rather than personal history.
- Rapidly incorporate real time in session signals like watch duration, rewatches, and skips from the very first videos shown.
- Define success: time to first highly engaged session for new users, a proxy for the algorithm finding the right content quickly.
What a strong answer includes
- Names the cold start problem explicitly and proposes both an onboarding signal and fast in session learning, not just use AI.
- Distinguishes content level signals from personalization signals that require history, showing real recommendation system understanding.
- Uses time to engaged session as a meaningful, platform specific metric for cold start success.
Common mistakes
- Assuming the standard personalization algorithm just works from day one without addressing the lack of data.
- No metric specific to new user cold start success, only general engagement metrics that blend new and existing users.
Likely follow-up questions
- How would you balance an onboarding quiz's friction against its value for cold start personalization?
- How long does the real system likely take to find a stable interest profile for a new user, and how would you measure that?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop