Product design question

Suggest a feature for Amazon that would improve user experience?

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What this question tests

Product sense in a mature marketplace: finding a real gap in a well built product and justifying it with user pain.

How to approach it

  1. Pick a specific Amazon user moment, for example post purchase uncertainty about delivery or return eligibility.
  2. State the pain point clearly, such as customers not knowing if an item is easily returnable before buying.
  3. Propose one focused feature, like a clear returnability and restocking fee indicator shown at the product page, not checkout.
  4. Explain why this reduces friction and builds trust, tying it to purchase confidence rather than convenience alone.
  5. Define a success metric, such as reduced return rate disputes or increased conversion on items showing the indicator.

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