Metrics question
What are 10 important metrics for Spotify under engagement category? Which one would you improve? Why?
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Breadth of metric knowledge for a streaming product and the judgment to pick the highest-leverage one to improve.
How to approach it
- Clarify engagement means listening behavior, not acquisition or revenue, to scope the list.
- List metrics across daily active listeners, sessions per user, minutes streamed, skip rate, playlist saves, follows, completion rate, discovery of new artists, repeat listen rate, and share rate.
- Group them into breadth, how many artists a user engages with, and depth, how much time per session.
- Pick skip rate to improve, since a high skip rate signals poor recommendations and directly hurts minutes streamed.
- Explain the mechanism: better recommendations lower skip rate, which raises session length and completion rate together.
- State how you would measure the improvement: skip rate change in an A/B test on the recommendation model.
What a strong answer includes
- Lists metrics that are genuinely distinct rather than ten variations of "time spent", and organizes them logically.
- Picks skip rate specifically because it is a leading indicator that predicts several downstream engagement metrics.
- Ties the chosen metric to a concrete lever, improving the Discover Weekly or radio algorithm.
- Notes a guardrail: don't reduce skip rate by forcing full playback against user intent.
Common mistakes
- Naming ten near-duplicate metrics instead of a genuinely varied set.
- Picking a metric to improve without explaining the causal mechanism.
- Ignoring guardrails when proposing the fix.
Likely follow-up questions
- How would you measure recommendation quality directly?
- What tradeoff exists between skip rate and healthy user control over skipping?
- How would you segment this metric by user tenure?
More metrics questions
- Utilization went down by 45% on app XYZ in Italy for the month of August. Give a reason why and draft a plan to fix it.Spotify · Metrics · Medium
- Spotify installs increased 25%. What are reasons this might have happened? Give at least four.PayPal · Metrics · Easy
- Set goals for Facebook notifications.Spotify · Metrics · Medium
- How would you measure the success of YouTube?Spotify · Metrics · Medium
- There are about 1 million inactive Netflix users. What would you do about them?Spotify · Metrics · Hard
- How do you measure the success of Airbnb online experiences?Spotify · Metrics · Medium
More questions from these companies
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 2: Data fluency: SQL, logs, and reading the truth yourself
- Chapter 14: Get the job: the AI PM interview loop