Product design question

What would you build to help with with Home Repairs ?

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What this question tests

Product design for a home services problem, checking you find a specific trust or discovery gap rather than another generic marketplace.

How to approach it

  1. Clarify scope, whether this is within Facebook Marketplace or a standalone feature, and confirm the target user, homeowners needing repairs versus service providers seeking work.
  2. List pain points: difficulty finding trustworthy, vetted contractors quickly, unclear pricing before committing, and no easy way to verify quality of past work.
  3. Identify Meta's advantage, its social graph, which could surface contractor recommendations from friends or local community groups rather than anonymous reviews.
  4. Propose the design: a home repair request feature within Marketplace or Groups that surfaces contractors vouched for by a user's own network or local community, alongside transparent quote requests.
  5. Prioritize the trust and social-proof angle first, since anonymous contractor marketplaces already exist and trust is the sharper unsolved problem.
  6. Define success as completed repair bookings and homeowner-reported trust or satisfaction, confirming scope on whether payment processing is included.

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