Product design question
Which app have you used for finding an apartment? How would you improve it?
- DoorDash
- Product design
- Easy
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What this question tests
Product critique skill: using personal experience to identify a specific, well reasoned improvement to a real product.
How to approach it
- Name a specific apartment search app you have used, such as Zillow or Apartments.com, to ground the answer.
- Identify a specific pain point experienced, such as outdated listings or unclear information about true monthly costs including fees.
- Propose a targeted improvement, like verified listing freshness indicators or an all in cost calculator including fees and utilities.
- Explain why this improvement matters, tying it to reduced wasted time or better decision making for renters.
- Define a success metric, such as reduction in contacts to unavailable listings or increased application conversion.
What a strong answer includes
- Grounds the answer in a real, specific experience rather than a generic critique of apartment apps in general.
- Proposes a concrete fix, like listing freshness verification, tied to a clearly stated frustration.
- Ties the improvement to a measurable outcome like reduced wasted contacts to unavailable units.
Common mistakes
- Giving a generic answer without naming a specific app or personal pain point.
- Proposing an improvement without any way to measure its impact.
Likely follow-up questions
- How would you verify listing freshness at scale?
- How would you prioritize this against other improvements to the app?
More product design questions
- How will you improve the worst customer experience post a successful order placement on Instacart?DoorDash · Product design · Medium
- How would you solve OpenTable's worst customer experience?DoorDash · Product design · Hard
- How would you design a loyalty program for DoorDash to increase customer retention?DoorDash · Product design · Medium
- How would you add a health option for DoorDash?DoorDash · Product design · Medium
- How would you improve DoorDash's post booking experience once the user has ordered their meal?DoorDash · Product design · Medium
- Design a post-checkout experience at Ticketmaster.DoorDash · Product design · Easy
More questions from DoorDash
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop