Strategy question
You have been hired by an Airline consortium and been giving a budget of $1m to change the perception that Air Travel is not enjoyable - what would you do?
- Stripe
- Strategy
- Hard
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What this question tests
Creative but grounded strategy under a real budget constraint, prioritizing high-leverage spend over broad advertising.
How to approach it
- Clarify the goal: shifting public perception through marketing or experience, not fixing operational pain like delays or security, which the budget can't solve.
- Reject broad mass-market advertising, since the budget is too small to move perception at scale through traditional ads.
- Prioritize a highly visible, shareable campaign targeting the most vocal pain point, designed to generate earned media rather than paid reach.
- Propose a concrete idea: fund a visible in-airport experience improvement in one high-traffic hub, timed for press coverage, rather than a diffuse national campaign.
- Pair it with a digital content push, real traveler stories amplified via social, cheap relative to traditional ad buys.
- Define success as earned media reach and sentiment shift measured via a pre and post survey in the targeted market.
What a strong answer includes
- Explicitly reasons about budget scale, too small for mass advertising, so pivots to a high-leverage, earned-media approach.
- Proposes a concrete, executable stunt rather than an abstract 'run a campaign' answer.
- Sets a realistic, scoped success metric, regional sentiment and earned media, instead of implying national perception change.
Common mistakes
- Proposing a broad national ad campaign the budget cannot realistically fund or move the needle on.
- No proposed way to measure whether perception actually shifted.
Likely follow-up questions
- Which single airport or route would you pick to concentrate this budget?
- How would you measure perception change with this small a budget?
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 9: Prove it paid off: outcomes, economics, and pricing
- Chapter 14: Get the job: the AI PM interview loop