Product design question

How would you design a new Siri?

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What this question tests

Product design for a conversational AI assistant, balancing capability expansion with reliability and trust.

How to approach it

  1. Users: segment by use case, quick hands-free tasks like setting timers and messages, versus more complex requests like planning or multi-step tasks.
  2. Pain points: current voice assistants are often seen as unreliable for anything beyond simple commands, causing users to default back to typing.
  3. Prioritize: focus on reliability and context retention for common daily tasks before expanding to complex, open-ended requests.
  4. Solution: a redesigned Siri with better contextual memory across a conversation, and tighter integration with on-device apps for more capable task completion.
  5. Guardrail: privacy, since voice assistants process sensitive audio data, on-device processing should be prioritized where possible to maintain trust.
  6. Success metric: task completion rate without falling back to manual input, and repeat daily usage rate.

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