Product design question

How would you improve Instagram Shopping?

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What this question tests

Product improvement for an existing commerce feature: can you identify the real friction in Instagram Shopping's funnel and propose a targeted fix.

How to approach it

  1. Define the funnel: product discovery (tagged posts, Shop tab) to product detail to checkout to purchase completion.
  2. Identify the likely weakest stage: checkout drop-off, since users on Instagram are often in a browsing mindset, not a buying-intent mindset like on Amazon.
  3. Propose a fix: reduce checkout friction with saved payment/shipping info and a persistent cart across sessions, so impulse interest doesn't die at a slow checkout.
  4. Consider trust: unfamiliar small-business sellers may create hesitation, so surface reviews or verified-seller badges near the buy button.
  5. Address discovery too: better product tagging in Reels, not just static posts, since Reels drives more current engagement.
  6. Define success: browse-to-purchase conversion rate and cart abandonment rate.

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