Product design question
How would you improve Instagram Shopping?
- Product design
- Medium
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Product improvement for an existing commerce feature: can you identify the real friction in Instagram Shopping's funnel and propose a targeted fix.
How to approach it
- Define the funnel: product discovery (tagged posts, Shop tab) to product detail to checkout to purchase completion.
- Identify the likely weakest stage: checkout drop-off, since users on Instagram are often in a browsing mindset, not a buying-intent mindset like on Amazon.
- Propose a fix: reduce checkout friction with saved payment/shipping info and a persistent cart across sessions, so impulse interest doesn't die at a slow checkout.
- Consider trust: unfamiliar small-business sellers may create hesitation, so surface reviews or verified-seller badges near the buy button.
- Address discovery too: better product tagging in Reels, not just static posts, since Reels drives more current engagement.
- Define success: browse-to-purchase conversion rate and cart abandonment rate.
What a strong answer includes
- Identifies checkout friction and browsing-vs-buying intent mismatch as the likely core issue, not a vague 'add more shopping features'.
- Proposes a concrete mechanism, persistent cart and saved payment info, that directly reduces the identified friction.
- Adds a trust signal (verified seller, reviews) recognizing many Shop sellers are small and unfamiliar to buyers.
- Extends the fix to Reels tagging, matching where user attention has actually shifted, not just static posts.
Common mistakes
- Proposing generic 'more shopping features' without identifying where users actually drop off.
- Ignoring that Instagram users are often in a browse, not buy, mindset, which requires different tactics than a dedicated shopping app.
Likely follow-up questions
- How would you measure impulse purchase versus intentional purchase behavior?
- How would you build trust for small, unfamiliar sellers without a lengthy review history?
More product design questions
- How would you improve Instagram?Meta · Product design · Easy
- How would you improve Instagram stories?Meta · Product design · Easy
- Design a podcast feature for Instagram.Instagram · Product design · Easy
- Design instagram for small businesses.Instagram · Product design · Medium
- As a PM at Instagram, what new feature would you propose to enhance the platform?Instagram · Product design · Medium
- How do you improve Instagram's share feature?Instagram · Product design · Easy
More questions from Instagram
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 4: Discovery and strategy for AI products
- Chapter 7: AI UX and human oversight: design for a system that is wrong sometimes
- Chapter 14: Get the job: the AI PM interview loop