Product design question

How would you improve Spotify to drive more adoption of the 40-60 year old demographic?

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What this question tests

Product improvement targeting a specific demographic: adapting an existing product's value proposition for an underpenetrated segment.

How to approach it

  1. Identify why 40 to 60 year olds may underuse Spotify: unfamiliarity with playlist culture, preference for radio or albums, or discovery friction.
  2. Identify what this segment values: nostalgia, familiar artists, and simpler navigation over algorithmic discovery.
  3. Propose a concrete feature, like a 'decades' browsing mode or curated nostalgia playlists tied to life moments.
  4. Consider onboarding, since this segment may need a simpler first-run experience than younger digital natives.
  5. Define success as increased weekly listening hours and retention specifically within this age cohort.

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