Behavioral question

Is consensus among the stakeholders always a good thing?

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What this question tests

Judgment about decision making processes, testing whether the candidate can see past 'consensus is good' to when it actually harms outcomes.

How to approach it

  1. State your view directly: consensus is valuable for buy in but not always the right decision process.
  2. Give an example where seeking full consensus slowed down or watered down a good decision.
  3. Explain when consensus is appropriate, such as decisions affecting team culture or process.
  4. Explain when a single accountable owner should decide instead, such as urgent or highly technical calls.
  5. State how you personally decide which mode to use for a given decision.

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