Product design question

Netflix rating page is annoying for the users. What will you do to fix this?

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What this question tests

Tests diagnosing a specific UX friction point and proposing a targeted, low-friction fix rather than redesigning the whole feature.

How to approach it

  1. Clarify what makes it annoying: likely the interruption timing (rating prompt appears mid-viewing or right after finishing, breaking flow) or a clunky multi-step rating UI.
  2. Propose fixing timing: move the rating prompt to a natural break point, like when the user returns to browse next, rather than immediately post-episode.
  3. Propose simplifying the interaction: a quick thumbs up/down as the default fast path, with detailed star or reason-based rating available only if the user wants to go deeper.
  4. Consider making it optional and low-pressure: a small, dismissible prompt rather than a full-screen interruption demanding a response before continuing.
  5. Define success: rating submission rate (should rise since friction drops) and, critically, no increase in session abandonment right after the prompt appears.

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