Behavioral question
Describe for me a time where you had to do research to create a product or service.
- Amazon
- Behavioral
- Easy
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
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What this question tests
Whether you actually do original research before building, and can describe a rigorous process rather than a hunch.
How to approach it
- Pick a specific product or service and the real question research was needed to answer.
- State the Situation and Task: what was unknown and why guessing wrong would have been costly.
- Describe the Action: the research methods used, such as user interviews, surveys, competitive analysis, or data pulls, and why those methods fit the question.
- Explain how conflicting or ambiguous findings were resolved, not just that research happened.
- Give the Result: what the research changed about the final product decision, ideally something you would have gotten wrong otherwise.
- Note what you would clarify if the interviewer wants qualitative research, quantitative research, or both.
What a strong answer includes
- Names a specific, non-obvious finding the research surfaced, not something that could have been assumed from the start.
- Shows a deliberate method choice, such as interviews for depth versus a survey for breadth, matched to the question.
- Describes how the research directly changed a decision, not just confirmed an existing plan.
- Handles a case where findings conflicted, showing how a decision was still made under some ambiguity.
Common mistakes
- Describing research that only confirmed what you already believed, adding no real value.
- Being vague about the method, saying we did some research without describing how.
Likely follow-up questions
- What would you have done if the research had contradicted your initial hypothesis?
- How did you decide the research was sufficient to move forward?
More behavioral questions
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- How do you make sure you keep improving as a PM?Google · Behavioral · Easy
- How do you motivate a Product team?Amazon · Behavioral · Easy
- How do you prioritize requirements?PayPal · Behavioral · Easy
- Tell me about a time when you used data to influence/persuade people.PayPal · Behavioral · Easy
More questions from Amazon
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 13: Lead the room: staff moves, forward-deployed PM, and the portfolio
- Chapter 14: Get the job: the AI PM interview loop