Behavioral question
Tell me about a time when you didn't get along with a coworker. How did you deal with it?
- Amazon
- IBM
- Salesforce
- Behavioral
- Easy
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What this question tests
Interpersonal conflict handling and self-awareness, core to behavioral interviews assessing collaboration under friction.
How to approach it
- Situation: briefly describe the working relationship and the specific source of friction, being concrete rather than vague.
- Task: state your goal, working effectively together despite the friction, not necessarily becoming close.
- Action: describe the first step, typically a direct conversation to understand their perspective rather than escalating immediately.
- Action: describe what you adjusted in your own approach, showing self-awareness about your contribution to the dynamic.
- Result: state a concrete outcome, ideally a specific instance where collaboration improved afterward.
- Result: reflect briefly on what this taught you about working with difficult dynamics generally.
What a strong answer includes
- Names a specific, real source of friction, like differing work styles or a disagreement over priorities, not a vague 'personality clash'.
- Shows a direct, proactive step taken to understand the other person's perspective rather than avoiding or escalating the issue.
- Demonstrates genuine self-reflection about your own role in the friction, not just describing the other person's behavior.
- Gives a concrete, specific result showing improved collaboration, not just a vague claim that things got better.
Common mistakes
- Blaming the coworker entirely with no self-reflection on your own contribution.
- Choosing an example too minor to demonstrate real conflict-handling skill.
- Ending with a vague resolution with no specific outcome or example.
Likely follow-up questions
- What would you do differently if a similar situation arose again?
- How did this experience change how you approach team disagreements now?
More behavioral questions
- How do you define a good PM vs. a bad PM?Google · Behavioral · Easy
- What is the most challenging project you have been on?Adobe · Behavioral · Easy
- How do you make sure you keep improving as a PM?Google · Behavioral · Easy
- How do you motivate a Product team?Amazon · Behavioral · Easy
- How do you prioritize requirements?PayPal · Behavioral · Easy
- Tell me about a time when you used data to influence/persuade people.PayPal · Behavioral · Easy
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Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 13: Lead the room: staff moves, forward-deployed PM, and the portfolio
- Chapter 14: Get the job: the AI PM interview loop