Behavioral question
What product is successful but bad?
- Oscar Health
- Behavioral
- Easy
Practice this question out loud. An AI interviewer asks it, follows up like a real interviewer would, and scores your answer. Type or speak.
Start a mock interview on this question · Mock interview from a job description
What this question tests
Critical thinking about the gap between commercial success and product quality, with a defensible, specific example.
How to approach it
- Pick a real, specific product you know well that is commercially successful despite real usability or quality flaws.
- State clearly why it's successful: network effects, distribution advantage, or lack of viable alternatives, not necessarily quality.
- State clearly why it's bad: name specific, concrete flaws, for example confusing UX or unreliable core functionality.
- Explain the disconnect: why quality issues haven't hurt success, for example high switching costs or a dominant market position.
- State what would need to change for a competitor to unseat it, showing you understand the moat, not just the flaws.
- Keep the answer opinionated and specific rather than hedged.
What a strong answer includes
- Names a real, specific, defensible example with concrete flaws, not a vague 'most apps have bugs.'
- Explains the mechanism of success, network effect, distribution, lock-in, distinctly from product quality.
- Shows a point of view on what a challenger would need to do to win, rather than just complaining.
Common mistakes
- Picking a product that's actually well-designed, undermining the 'bad' claim.
- Giving only surface-level complaints without explaining why it still succeeds despite them.
Likely follow-up questions
- What would you change first if you were the PM on this product?
- Why hasn't a competitor already fixed this and won?
More behavioral questions
- How do you define a good PM vs. a bad PM?Google · Behavioral · Easy
- How did you handle communicating with various types of stakeholders on a project you recently ran and what did you find most effective?Google · Behavioral · Easy
- What is the most challenging project you have been on?Adobe · Behavioral · Easy
- Describe a complex topic like I'm a high school student. Assume I don't know anything about it.Coinbase · Behavioral · Easy
- How do you make sure you keep improving as a PM?Google · Behavioral · Easy
- How do you motivate a Product team?Amazon · Behavioral · Easy
More questions from Oscar Health
Learn the skill behind it
Chapters of the AI PM course that teach what this question tests.
- Chapter 13: Lead the room: staff moves, forward-deployed PM, and the portfolio
- Chapter 14: Get the job: the AI PM interview loop